Shipping Policy

About delivery

We are delighted to offer free standard delivery for orders over 70 euros. For orders below 70 euros, a shipping fee of 8 euros will be charged.

All prices displayed on the TIDWATCHES website, www.TIDWATCHES.com, include VAT, in compliance with the relevant laws. Kindly note that when an order is shipped to your country, you may be obliged to pay import duties and taxes, depending on the policies of your specific country. These charges are collected when the goods reach your delivery address. It will be your responsibility to cover these import duties and taxes. Please understand that TIDWATCHES has no control over these fees and, as these charges vary from country to country, TIDWATCHES is unable to predict their cost. We would advise you to reach out to your local customs office for further information.

Our warehouses include locations in Hamburg, Germany in Europe, as well as Xiamen and Hong Kong in Asia. We select the most suitable warehouse based on stock conditions. Therefore, please allow 1-3 business days to process your order. We will ship your order within 1-3 business days of receiving it. We will make every effort to handle your order as quickly as possible.

The areas where delivery is available

North America: United States, Canada, Mexico

South America: Brazil, Chile, Colombia

Europe: United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Switzerland, Norway, Cyprus

Africa: South Africa, Nigeria, Ghana, Uganda, Kenya, Tanzania, Rwanda, Angola, Egypt

Asia: Japan, Singapore, Malaysia, Thailand, Vietnam, Philippines, Israel, Turkey, South Korea, Pakistan, UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Jordan, Lebanon

Oceania: New Zealand, Australia

How long does it take for me to receive my order?

Europe：5-8 working days

Non-Europe：6-12 working days

The delivery time can vary based on your location and the shipping carrier. Please bear in mind that we have no influence over the shipping process and delays can occur due to unforeseen circumstances.

During checkout, ensure that your shipping address is eligible as we cannot take responsibility for invalid or undeliverable addresses. In instances where a package is returned due to an incorrect address or remains unclaimed after the holding period, the shipping cost will not be refunded.

Transport Damage

If you notice that your product is missing or has been damaged during transit, please alert us as soon as possible. We're here to help and will do our best to resolve any issues promptly.

We also cannot be held liable for lost or stolen packages that have been confirmed as delivered to the provided address. For security purposes, we are unable to redirect a package once it has been dispatched. Please consider these points when placing your order.

Unclaimed Packages

Please be aware that if a package is not picked up from your local post office within 14 days, TID Watches may need to charge a handling fee. This fee helps us cover the cost of return shipping and the administrative expenses incurred by the freight companies. We appreciate your understanding on this matter.