Product Care

Watches

Glass

The glass on our watches is easy to clean regardless of the different materials for the models, mineral glass or sapphire glass. We recommend to use a microfiber cloth when cleaning the glass. For best result, just add a little bit of cleaning spray in order to make it spotless.

Battery

We have a battery warranty for six months. If the watch stops or is not functional during this period, please contact our Customer Service via info@tidwatches.com or go to nearest watchmaker to have it replaced.

Dimensions: 6.8 x 2.6 mm

Crown

The crown is placed on the left side of the watch for comfort and needs to be treated gently, do not pull too hard and/or screw it more than necessary.

Water resistance

Our watches have a resistance of either 10 ATM, 5 ATM or 3 ATM depends on the model (No.1, No.2 or No.3) and the mark is shown on the back of the watch.

• 10 ATM - Water resistant for swimming, bathing and water activities.
• 5 ATM - Water resistant casual swimming, showers and easier water activities.
• 3 ATM - Water resistant for rain and splashes.

Always be aware that the material for the wristbands can be affected. Often it is not the water or the pressure that damage the watch but rather dirt and chemicals.

Watch Straps

Leather

Vegetable tanned leather is a natural material and can differ in look and color. The TID Leather Wristband will age gracefully and develop a beautiful patina with use over time.

Leather is an altering material that needs to be treated correctly in order to avoid getting dry, develop stains and such.

In order to avoid this, we recommend to ensure that the wristband does not come in contact with chemicals and liquids. This can create unwanted discoloration or damages on the leather.

Twain

The fabric need to be treated kindly and is not compatible with liquids, mostly because of the leather backside. To remove any stains or dirt, use foaming furniture cleaner or stain removal spray that does not need to be combined with water.

Nylon

This fabric is strong, durable, dries quickly and is breathable, lightweight and water resistant. The fabric is very flexible and resilient to dirt, weather and chemicals. Clean with water and hand or dish soap in the sink, blot excess water and then air dry.

Silicone

This material is very compatible with water and the easiest way to clean it is in the sink with hand or dish soap. Be careful with strong chemicals that might change the surface of the smooth finish.